The efficiency and politeness of the person who dealt with your call
when you rang:
way you were treated by the receptionist/nursing staff when you
long did you wait to be seen by the vet?
I went straight through
5 - 10 mins
10 - 20 mins
20 - 30 mins
More than 30 mins
cleanliness, comfort and lack of odours:
friendliness, patience and politeness of the vet:
way the vet explained about your pet's condition and treatment:
am aware that you provide the following:
One full time Veterinary Surgeon Operating theatre Dental treatment with ultrasonic descaling and polishing Hospitilisation of sick animals with 24 hour nursing care Blood testing with rapid results X-ray equipment
member of staff has given me advice about:
Vaccination Pet nutrition Dog training Worming Breeding or Neutering Flea control on pet and in home Pet insurance
consider that you provide a professional service and represent good value for money:
am likely to return and recommend you to my friends:
there one person in particular that made a difference to your visit?
further comments or suggestions?
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What is your e-mail address? (Optional)
is your pet's name?
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What is the sum of three plus three?
The Veterinary Centre748 Harrow Road, Kensal Green, London, NW10 5LE United Kingdom Tel: 020 8969 5283
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